How can we help?
Find answers to common questions or reach out to our support team.
Need to talk to a human?
Our support team typically responds within a few hours during business days.
hello@domara.rentFinding a Rental
Search tips, saving listings, and applying for rentals.
- •Use the search bar to filter by city, price, beds, and pet policy
- •Save listings to your favorites by clicking the heart icon
- •Apply directly through the listing page with one click
Applications
How to apply, application status, and required documents.
- •Applications are reviewed by landlords within 1-3 business days
- •Your landlord will notify you of approval or next steps
Rent Payments
Payment methods, schedules, and transaction fees.
- •Pay via ACH bank transfer ($1 fee) or credit/debit card (3.5% fee)
- •Set up autopay to never miss a due date
- •View your full payment history in your dashboard
Maintenance Requests
Submit requests, track status, and communicate with your landlord.
- •Submit maintenance requests with photos and descriptions
- •Track request status from submitted to completed
- •Message your landlord directly through the platform
Account & Security
Profile settings, password changes, and account security.
- •Update your profile and contact information in Settings
- •Change your password or enable two-factor authentication
- •Your data is encrypted and protected with enterprise-grade security
Leases & Documents
View your lease, sign documents, and access important files.
- •View and download your current lease agreement
- •E-sign documents directly in the platform
- •Access all shared documents from your landlord
Are you a landlord? Visit Domara for Landlords